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This is the official Republic of Korea government helpline for foreign residents. You can get answers and help with administrative tasks related to life in Korea without language barriers, all with a single phone call.

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💡 Key Services

• Immigration, Residency & Nationality
  • Visas, Alien Registration, extension of stay, invitations.
  • Guidance on procedures for nationality acquisition and refugee applications.
• Living & Administrative Information
  • Information on the Korea Immigration & Integration Program (KIIP).
  • Inquiries about government support policies and related organizations for foreigners.
• Interpretation & Reporting Support
  • 3-way interpretation services for communication with public offices, hospitals, etc.
  • Assistance with reporting crimes and incidents of sexual violence.

🕘 Operating Hours

• Weekdays: 09:00 AM ~ 10:00 PM
  • Evening Hours (After 6:00 PM): Service is available only in Korean, English, and Chinese.
• Closed: Saturdays and public holidays.

☎️ How to Call

• From within Korea: (No area code needed) 1345
• From outside Korea: +82-2-1345

🧭 How to Connect to a Multilingual Consultant

1. Dial 1345.
2. Follow the ARS (Automated Response System) prompts and press the number for your desired language.
3. Press the (star) key at the end to be connected directly to a consultant who speaks that language.